The Geneticist Assistant Customer Portal and Submissions
The Geneticist Assistant customer portal is a web-based platform that serves as a dedicated hub for tracking and managing your organization’s patient and sample information and the tests that have been carried out for each patient/sample combination (referred to as a submission). You designate specific users, known as web users, to have login and read/write permissions to this platform. These web users can enter your organization’s patient and sample information without ever having to log in to an instance of Geneticist Assistant. The patient and sample information is directly linked between the Geneticist Assistant database and the customer portal. Any patient that is in the Geneticist Assistant database is automatically available for selection in the portal, and if a new patient must be created to submit information, then this patient is automatically added to the Geneticist Assistant database. A barcode is generated for each submitted patient/sample combination, and you can use this barcode to validate that the correct patient and sample combination was submitted to the customer portal and to confirm sample identity when you are reviewing a sample in Geneticist Assistant. A full record of every submission that any user has ever made through your organization’s secure access point to the Geneticist Assistant customer portal is displayed on the Submissions tab.
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