Training and Support

MaSTR™ software support is provided by SoftGenetics’ team and industry experts:

  • Forensic Scientists
  • Molecular Biologists
  • Mathematicians
  • Bioinformaticians
  • Programmers

We have a long-standing commitment to providing support to laboratories during software evaluation, validation and training to bring our software tools online in the laboratory.

Training Options include:

  • Immediate online assistance for individuals or groups via web meeting
  • Training for small groups at our State College PA facility (cost dependent on number of participants)
  • On-site training (cost dependent on number of participants and location)


  • 4-day MaSTR software workshops (contact us for cost, date(s) and locations, State College, Pittsburgh PA, Lincoln NE)